Multi-Channel Management

Is it easy for your customer to buy from you? In the way they prefer? The most convenient way for them?

Do you leverage all of the marketing channels available to you? Web, email, direct mail, catalog, retail stores, telemarketing, trade shows, and events all need to be assessed and used to maximize your marketing return on investment (ROI) within specific customer segments.

In a global economy with products and services at consumer’s fingertips via the internet, a multi-channel marketing strategy and plan can make the difference in making the sale.

Customer buying options and convenience can separate you from the competition when nothing else does.

We analyze all appropriate channels based on specific target audience profiles including demographic, psychographic, geographic, behavioral, social, and common interest factors. Detailed analysis on the return on investment (ROI) for each channel, measured by projected customer response, and sales conversion, leads to development of actionable multi-channel marketing plans and programs.

Is this your customer?